Refund policy
At JUGGYUSA, customer satisfaction is important to us. Please read our return and refund guidelines before making a purchase.
Return Eligibility
Items may be eligible for return if they are unused, unworn, unwashed, and in their original condition with all original tags and packaging.
Return Requests
To request a return, please contact our customer support team with your order number and reason for the return.
Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item, please contact us with your order details and clear photos of the issue.
Refund Process
Once your returned item has been received and inspected, we will notify you about the approval or rejection of your refund.
Approved refunds will be issued to the original payment method where possible. Processing times may vary depending on your payment provider.
Exchanges
If you need a different size or item, please contact our support team to discuss available options.
Non-Returnable Items
Items marked as final sale or otherwise identified as non-returnable may not be eligible for returns, except where required by applicable law.
Contact Us
For return or refund assistance, please visit our Contact Us page.
JUGGYUSA — Designed for Every Moment.