Refund policy

At JUGGYUSA, customer satisfaction is important to us. Please read our return and refund guidelines before making a purchase.

Return Eligibility

Items may be eligible for return if they are unused, unworn, unwashed, and in their original condition with all original tags and packaging.

Return Requests

To request a return, please contact our customer support team with your order number and reason for the return.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us with your order details and clear photos of the issue.

Refund Process

Once your returned item has been received and inspected, we will notify you about the approval or rejection of your refund.

Approved refunds will be issued to the original payment method where possible. Processing times may vary depending on your payment provider.

Exchanges

If you need a different size or item, please contact our support team to discuss available options.

Non-Returnable Items

Items marked as final sale or otherwise identified as non-returnable may not be eligible for returns, except where required by applicable law.

Contact Us

For return or refund assistance, please visit our Contact Us page.

JUGGYUSA — Designed for Every Moment.